Welcome to Wild Gardens Festival. We are committed to protecting your privacy and looking after your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and protect your email address when you sign up for our news, festival updates, or ticket drops.

1. Who We Are (The Data Controller) Wild Gardens Festival is the "data controller" for any personal information you provide to us. This means we are responsible for deciding how and why your data is used. Contact Email: [email protected]

2. The Data We Collect We only collect the minimal information necessary to provide you with our updates. This includes: Contact Data: Your email address (and your name, if you choose to provide it) when you fill out a form on our website to join our mailing list.

3. Our Lawful Basis for Processing Under the UK GDPR, we must have a valid legal reason to use your data. For marketing communications, festival news, and ticket drops, our lawful basis is Consent. You give us permission to email you by actively typing in your email and clicking "subscribe," "join," or "sign up."

4. How We Use Your Email We will only use your email address to: Send you newsletters, updates, and announcements about Wild Gardens Festival. Send you alerts and early access for ticket drops. We will never sell, share, or rent your email address to third parties for their own marketing purposes.

5. Data Retention (How Long We Keep It) We will keep your email address on file for as long as you wish to hear from us. If you choose to unsubscribe, we will remove you from our active marketing list immediately. Your email may be kept securely on a internal "suppression list" to ensure we respect your choice and don't accidentally email you again in the future.

6. Data Sharing and International Transfers We use trusted third-party email service providers to securely store our mailing list and send out our newsletters. Note on International Transfers: If our email provider stores data on servers outside the UK (for example, in the US), we ensure that appropriate legal safeguards (such as UK International Data Transfer Agreements or approved standard contractual clauses) are in place to keep your data just as secure as it would be in the UK.

7. Your Legal Rights Under UK data protection law, you have specific rights regarding your data. You have the right to: Withdraw Consent (Unsubscribe): You can stop receiving our emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send. Access & Rectification: You can ask us what data we hold about you and ask us to correct it if it’s wrong. Erasure ("Right to be Forgotten"): You can ask us to delete your data entirely from our systems. To exercise any of these rights, simply email us at [email protected].

8. How to Complain If you have any concerns about how we handle your data, please contact us at [email protected] first so we can put it right. However, you also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).